Board Thread:Questions and Answers/@comment-27044935-20151004173358/@comment-24029241-20161004132554

Clockzombie wrote: Unfortanately the same exact thing happened to me. Left my computer for about a hour to get something to eat and take a break and came back to a ban. Any information about how to contact someone about this outside of the game and forums which I also can't access would be great.

Try clearing your cache and logging in again. This helps sometimes if you come across a random ban (it's done so for me sometimes), but if that doesn't work then you will have to go for a ban appeal